Returns & Cancellation Policy
We offer a love it or we’ll replace it guarantee. We are so confident that if you don’t love our coffee, just show us that you tried it and we’ll refund your money within 30 days – no questions asked. If you are able to notify us to cancel your order before it ships, we will do our best to stop the shipment but due to our same day shipping it is not guaranteed.
We ship all orders same-day when placed before 6:00 PM EST Monday through Friday. We ship all orders before 12:00 PM on Saturday. We do not ship on Sundays.
Rain, snow, heat or gloom, we ship packages anywhere that the US postal service is brave enough to go. Note that there are shipping restrictions, both domestic and international, on some products and destinations.
Shipping is free for ALL Subscriptions and orders over $50 for the contiguous U.S. but only if you chose it. If you didn’t, you’ve only got one person to blame.