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Common queries answered

Frequently asked Questions

We ship all in-stock orders same-day if placed before 5:00 PM EST, Monday thru Friday.

Saturday, Orders before 12:00 PM EST ship same-day.

No shipping on Sunday.

We have a satisfaction guarantee. If you don’t love your coffee, we will refund your order, minus shipping costs. We are absolutely confident that you’ll love it.

Due to the speed of our shipping, all orders usually cannot be modified after being placed. You can reach out to us via the form on this page and we will do our best to accommodate. Please make sure your order is accurate before placing it.

You can track the status of your order via the “My Account” tab at the top or bottom of the page. We also send out email alerts as your order progresses through our system.

Submit your questions to us via the form on this page, or [email protected]

Due to the speed of our shipping, all orders usually cannot be modified after being placed. You can reach out to us via the form on this page and we will do our best to accommodate. Please make sure your order is accurate before placing it.

We ship to the continental U.S. and territories. We are able to ship international but you will be paying much higher international shipping fees.

We usually combine orders into one package unless explicitly requested not to. Any requests of that nature are not guaranteed.

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